At Rajasthani Brijwasi Misthan, we strive to provide our customers with a delightful online shopping experience for Indian sweets and cakes. To ensure transparency and peace of mind, we offer a convenient Track Order feature that allows you to monitor the progress of your order from when it is placed until it reaches your doorstep. Please read our Track Order Policy below to understand the process and guidelines for tracking your order.

1. Order Confirmation: Once you place an order with Rajasthani Brijwasi Misthan, you will receive an order confirmation email or SMS containing the details of your purchase. This confirmation will include your unique order number, items ordered, billing and shipping addresses, and estimated delivery date.
2. Order Processing: Our dedicated team will begin processing your order promptly. Our chefs and artisans will handcraft your chosen sweets and cakes with the utmost care and attention to detail during this stage. The processing time may vary depending on your order’s complexity and the ingredients’ availability.
3. Shipment and Tracking Information: We will send you a shipment confirmation email or SMS once your order is packed and ready for dispatch. This communication will contain your package’s tracking number, along with a link to our courier partner’s website or tracking portal.
4. Tracking Your Order: To track your order, click the provided tracking link or visit our website to enter your unique tracking number. You will be able to view the real-time status of your package, including its current location and estimated delivery time. Please note that tracking information may take some time to update, especially during peak seasons or if the courier service encounters unforeseen delays.
5. Delivery Updates: Throughout the delivery process, we will keep you informed about the progress of your order. You may receive periodic notifications regarding the status of your package, such as “Out for Delivery” or “Delivered.” These updates will be sent to you via email or SMS, depending on your preferred mode of communication.
6. Customer Support: Our customer support team is here to assist you if you have any questions or concerns regarding your tracked order. You can reach out to us via email or phone, and our friendly representatives will be happy to provide you with the necessary assistance and updates.
7. Order Delays or Issues: While we make every effort to ensure timely and accurate deliveries, unforeseen circumstances such as inclement weather, logistical challenges, or public holidays may occasionally cause delays. If you encounter any issues with tracking your order or if it does not reach you within the estimated delivery window, please contact our customer support team, and we will promptly investigate and resolve the matter to your satisfaction.

Please note that our Track Order feature is designed to provide transparency and convenience. However, it relies on our courier partners’ accuracy and timely updates. We appreciate your patience and understanding in case of unforeseen delays or discrepancies.

Thank you for choosing Rajasthani Brijwasi Misthan. We value your trust and are committed to delivering the highest quality sweets and cakes with exceptional customer service.